Frequently Asked Questions

Every song is created specifically for the person you choose. We use the details you provide — their name, your story, the occasion, your chosen style and mood — to write unique lyrics and produce a full recording. No two songs are ever the same.

Absolutely — and we encourage it. The more detail you give us, the more personal and meaningful the song will be. Include names of family members, pets, places you've visited together, inside jokes, memorable moments — anything that captures who they are.

Standard songs are up to 3 minutes long. Premium songs are extended to up to 5 minutes with additional verses, a fuller arrangement and a unique intro and outro.

We offer a wide range of styles including acoustic pop, soft ballad, upbeat pop, rock, classical, jazz, folk, country, R&B and more. During the creation process you choose the genre and mood that best suits the recipient.

Yes — during the creation process you can choose male vocals, female vocals, or let us decide based on the style and mood you've selected.

You can create a song for virtually any occasion — birthdays, weddings, anniversaries, Mothers Day, Fathers Day, graduation, retirement, new baby, Christmas, memorials and more. You can also choose Custom for something completely unique.

Simply click Create Your Song and follow the 8-step process. You'll tell us who the song is for, the occasion, their name, your story, your chosen music style, mood and vocals. The whole process takes around 5 minutes.

Yes — once your song is created you get a full preview before completing checkout. If you love it, pay and download. If you're not happy, simply go back and we'll create another version.

If the preview isn't quite right, you can go back and adjust the details before generating a new version. We want you to be completely happy before you pay.

The story field is where the magic happens. Include anything that captures the person — their personality traits, hobbies, your favourite shared memories, things they say, places that are special to you both, their achievements, what they mean to you. Don't worry about writing perfectly — just write naturally and we'll do the rest.

Your song is delivered by email as an MP3 download link. You'll receive it at the email address you provide during checkout. Simply download and save — it's yours to keep forever.

Most songs are ready within minutes of ordering. Standard orders are delivered within 48 hours. Premium orders are prioritised and are typically ready within minutes to a few hours at most.

Standard orders include an MP3 download. Premium orders include both MP3 and WAV studio-quality files, plus a bonus instrumental version and premium digital cover artwork.

Yes — once purchased, your song is yours to download and keep as many times as you like. We recommend saving a copy to your device and cloud storage for safekeeping.

Choose the Premium package for priority processing. Most Premium songs are ready within minutes. If you have a specific deadline, the Premium package gives you the best chance of receiving it in time.

Classic songs are £24.99, Signature £44.99 and Ultimate £59.99. There are no hidden fees — what you see is what you pay.

Standard gives you a fully personalised song up to 3 minutes long, delivered as an MP3 within 48 hours. Premium extends this to 5 minutes with a richer arrangement, additional verses, MP3 and WAV files, a bonus instrumental version, premium digital cover artwork and priority delivery within 24 hours.

Yes — all payments are processed securely by Stripe, one of the world's most trusted payment platforms. Your card details are never stored on our servers.

Because you preview the song before paying, we are confident you will be happy with your purchase. If you experience a technical issue with your order, please contact us and we will resolve it promptly.

Yes — your song comes with a personal use licence which allows you to share it with family and friends and post it on social media for personal, non-commercial use.

Yes — you can play your song at personal events such as weddings, birthday parties, funerals and other gatherings. The personal use licence covers this.

Songs are licensed for personal use only and may not be used for commercial purposes, broadcast, or monetised content without prior written agreement. Please contact us if you have a commercial requirement.