Privacy Policy

How we collect, use and protect your information.

Who We Are

Your Special Song.co.uk is a UK-based personalised song service. We create unique, professionally produced songs based on information you provide. When we refer to "we", "us" or "our" in this policy, we mean the operators of Your Special Song.co.uk.

Information We Collect

When you use our service we collect the following information:

How We Use Your Information

We use the information you provide solely to:

We do not sell, share or rent your personal information to any third parties for marketing purposes.

Payment Processing

All payments are processed securely by Stripe. Your card details are entered directly into Stripe's secure system and are never stored on our servers. Stripe's privacy policy can be viewed at stripe.com/gb/privacy.

Email Communications

We will send you your song and order confirmation by email. We may occasionally send you information about our services. You can opt out of marketing emails at any time by contacting us at support@yourspecialsong.co.uk.

Data Retention

We retain your order information for a reasonable period to allow us to resolve any queries. Song files and personal details provided for song creation are stored securely and deleted once no longer needed.

Your Rights

Under UK GDPR you have the right to access, correct or request deletion of your personal data. To exercise any of these rights please contact us at support@yourspecialsong.co.uk.

Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies.

Contact

If you have any questions about this privacy policy please contact us at support@yourspecialsong.co.uk.